Key challenges Relyant solves
Hospitality operations run around the clock, with high guest expectations and little tolerance for downtime. Common pain points include:- Equipment failures during peak periods — without preventive schedules, breakdowns happen at the worst times
- Scattered asset records — FF&E (furniture, fixtures, and equipment) tracked inconsistently across departments
- Slow maintenance response — housekeeping and front desk report issues informally, repairs take days
- Room and space booking conflicts — event spaces and shared amenities double-booked or unavailable
- Procurement inefficiency — supplies ordered reactively without visibility into spend or vendor history
Most relevant Relyant modules
| Module | How hospitality teams use it |
|---|---|
| Assets | Track all FF&E — beds, AV systems, kitchen equipment, pool equipment — by room and department |
| Locations | Organize your property by building, floor, and room so every asset and issue is tied to a specific space |
| Preventive Maintenance | Schedule regular servicing for HVAC, pool systems, kitchen equipment, and other critical assets |
| Work Orders | Assign and track every repair task, from a broken lamp to a major facility issue |
| Work Requests | Let housekeeping and front-of-house staff report issues immediately without leaving the floor |
| Bookings | Manage reservations for event spaces, boardrooms, and shared guest amenities |
| Inventory | Track consumable supplies — linens, toiletries, cleaning materials — across departments |
| Procurement | Manage vendor relationships and purchase orders for supplies and replacement parts |
| Reports | Monitor maintenance response times, asset condition, and operational metrics |
Getting started
- Create your organization and configure your settings.
- Map your property using Locations — buildings, floors, and individual rooms or spaces.
- Register your key assets — start with high-value or frequently serviced equipment like HVAC units and kitchen appliances.
- Set up preventive maintenance schedules for critical systems.
- Configure work requests so housekeeping and operations staff can report issues on the spot.
- Invite your team and assign roles to department heads, maintenance technicians, and operations staff.
Get started with Relyant — free to try, no credit card required.