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Work orders are the core of Relyant’s maintenance management. A work order is a formal task assigned to a technician or team to complete a specific maintenance or repair job. Each work order tracks who is responsible, what needs to be done, the priority, and the current status.

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Work order statuses

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Priority levels

Required role: Admin or Manager can create, assign, and close work orders. Technicians can view assigned orders and update their status.

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How-to guides

Create a Work Order

Create a new maintenance task.

Assign and Prioritize

Assign a work order to a technician and set priority.

Update Work Order Status

Move a work order through its lifecycle.

Add Files and Notes

Attach files and add notes to a work order.

Complete a Work Order

Mark a work order as done and record the outcome.