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Required role: Technicians can complete work orders assigned to them. Admins and Managers can complete any work order.

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Steps

1

Open the work order

In Maintenance → Work Orders, click the work order you’ve finished.
2

Change status to Completed

Click the Status dropdown and select Completed.
3

Enter a completion summary

In the completion dialog, describe what was done:
  • Summary — a brief description of the work performed
  • Time spent — how long the task took (optional)
  • Parts used — any inventory items or materials consumed (optional)
4

Add a closing photo (optional)

Attach an “after” photo to document the completed work.
5

Confirm

Click Mark as Complete. The work order status changes to Completed and the completion details are logged in the activity history.

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After completion

  • The assigned technician and the work order creator will receive a completion notification
  • If the work order was linked to an asset, the completion is recorded in the asset’s maintenance history
  • The work order will appear in your Reports under completed orders

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Next steps

View Analytics Dashboard

Track work order completion rates and performance metrics.