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Required role: Only Owners and Admins can invite members to an organization.

Steps

1

Go to Members

In the left sidebar, click Members.
2

Click Invite Member

Click the Invite Member button in the top-right corner of the Members page.
3

Enter the member's email

Type the work email address of the person you want to invite. You can invite multiple people at once by adding multiple email addresses.
4

Assign a role

Select the appropriate role for this member:
RoleBest for
AdminDepartment heads, operations managers
ManagerTeam leads who manage work orders and bookings
TechnicianMaintenance staff who complete work orders
RequesterStaff who submit requests but don’t manage them
5

Send the invitation

Click Send Invitation. The member will receive an email with a link to accept the invitation and set up their account.

What happens next

The invited member will receive an email invitation. Once they accept it and sign in, they’ll appear as an active member in your organization with the role you assigned. You can view pending invitations from the Members page and resend or cancel them at any time.

Next steps