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Any Relyant member can submit a work request to flag a maintenance issue. This is the starting point for getting a repair or maintenance task completed.

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Steps

1

Go to Work Requests

In the left sidebar, click Maintenance, then Work Requests.
2

Click Submit Request

Click the Submit Request button.
3

Describe the issue

Fill in the request form:
  • Title — a short summary of the issue (e.g., “Leaking tap in Staff Bathroom”)
  • Description — more detail about the problem, when it started, and any relevant context
  • Location — the building, floor, or room where the issue is (optional but recommended)
  • Asset — the specific asset involved, if applicable (optional)
  • Priority suggestion — indicate how urgent you think the issue is
4

Add a photo (optional)

Attach a photo of the issue to help the maintenance team understand what needs to be done.
5

Submit

Click Submit. Your request will be sent to the Admin or Manager for review. You’ll receive a notification when the status changes.

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Tracking your request

After submitting, you can view the status of your request in Maintenance → Work Requests → My Requests. You’ll be notified when it’s converted to a work order or rejected.

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Next steps

Work Requests Overview

Learn how work requests flow through the review process.