QR Portals is part of the Maintenance module. You need read access to QR portals to open the page, and create or delete access to manage custom portals.
Types of portals
On a single asset or location portal, people choose Report an Issue. If the item is bookable and bookings are turned on, they can also choose to book it.
Create a custom portal
1
Open QR Portals
In the sidebar, under Maintenance, click QR Portals.
2
Click Create Portal
Click Create Portal.
3
Name the portal
Enter a Name, for example “Main Campus Portal”.
4
Set the scope
Under Locations, choose All Locations or Specific Locations. Under Assets, choose All Assets or Specific Assets. If you choose a specific option, select at least one item.
5
Save
Click Create Portal. The new portal appears in the list with a badge that summarizes its scope.
Share a portal
For any portal, click Copy link to copy its URL, or click Download QR to save the QR code image for printing. To change a custom portal, click Edit. To remove it, click Delete.What people see when they scan
1
Describe the issue
The person picks a location, and an asset if relevant, from the options in the portal’s scope. They then select a category, add a short summary and description, and attach photos or videos if needed.
2
Add contact details
If they aren’t signed in, they can click Login via Email to track the request from their dashboard, or click Request as Guest and enter their name, email, and phone number.
3
Get a reference number
After they submit, they see Request Submitted with a Reference Number. They can click Submit Another Request to report more.