You need read access to work orders to open the Calendar. Each event type only appears if your role can read it and, for bookings and help desk, if that module is turned on for your organization.
Open the calendar
In the sidebar, under Workspace, click Calendar. You can also click the Calendar tile on the home screen.Change the view
Use the view selector to switch between:
Use the arrows to move back or forward, and click Today to jump to the current date.
Filter events
Open the filters to narrow what you see:- Event Types — work orders, asset bookings, location bookings, or help desk
- Help Desk — specific help desk request types, or No Help Desk Request
- Requester — who raised the item
- Assignee — who the item is assigned to
Read the calendar
The legend at the bottom explains the styling:- Color shows the event type.
- A solid border means the item is confirmed. A dashed border means it’s pending.
- A dot shows priority: red for high or urgent, amber for medium, and grey for low.
Adjust the display
Click Display options to change:- Density — Compact or Comfortable
- Show full 24 hours — when off, the grid fits to the hours that have bookings
- Group by — Nothing, Room / Asset, Assignee, or Event type
Create from the calendar
1
Select a time slot
In Day, Week, or Month view, click or drag across an empty slot.
2
Choose what to create
Pick Work Order, Asset Booking, or Location Booking. You only see the options your role allows.
3
Complete the form
The form opens with the date and time already filled in. Complete the remaining fields and save.