My requests

My Requests brings together everything you’ve asked for across Facilities & Assets. It also shows the work assigned to you. Approvals waiting on you are in Approvals.

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Open My Requests

Use any of these:

• On the home page, under Essentials, click the My Requests tile.
• On a phone or small screen, tap Requests in the bottom navigation bar. Its badge counts your pending requests and approvals.
• Click a notification about a request you submitted, such as an approval decision or a work request update.

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Tabs

Each tab shows a count of its items.

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My Requests

This tab lists the requests you submitted, newest first. You only see request types for modules your organization has enabled. Once a work request is converted to a work order, only the work order appears. Asset bookings created automatically for a transport request don’t appear separately. The transport request covers them.

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Assigned to Me

This tab lists the work you’re responsible for:

• Work Order — work orders assigned to you
• Asset Booking and Location Booking — bookings where you’re an assignee
• Transport — transport requests where you’re the driver

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Find a request

On the My Requests and Assigned to Me tabs, narrow the list with:

• Search… — matches the reference number, title, or status
• Type — the request types listed above
• Status — for example Open, In Progress, Submitted, Approved, Completed, or Cancelled
• Date range — set From and To dates to filter by the date the request was created

Click Clear to remove all filters. Switching tabs also clears them. Each row shows the request type, status, title, reference number, and created date.

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Open a request

Click a request to see its details.

• Work orders, bookings, and transport requests open in a panel beside the list. Drag the divider to resize the panel. On a small screen, the details open in a sheet.
• Work requests and help desk requests open on their own page. The back button returns you to My Requests.

The panel shows the same details and actions as the record’s own page in its module.

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Submit a new request

My Requests only tracks requests. To submit one, use the module: