Steps
1
Open Transport
On the home screen, click the Transport Requests tile. The Requests tab opens.
2
Start a new request
Click New Transport Request. You can also click it from the Schedule tab.
3
Describe the trip
Fill in:
- Purpose — what the trip is for, such as “Field trip to science museum”
- Departing From — the starting point, which may be prefilled with your school’s default location
- Destination — where you’re going
4
Set the times
Enter the Departure Date & Time. Then:
- For a one-way trip, enter the Estimated End Time.
- For a return journey, turn on Round Trip and enter the Return Departure Time.
5
Add optional details
Enter the Passenger Count and any Notes for the driver. Complete any custom fields your organization has added under Additional Information.
6
Submit
Submit the request. If approval is required, it stays Pending until an approver assigns a vehicle.
Your organization may set a Minimum Notice period, so submit requests well ahead of the departure time.
Options for approvers and admins
If you can approve transport requests, the form also shows an Assignment section where you pick a Vehicle and Driver up front. Users with the right permission also see a Recurrence section for repeating trips. Assignment is hidden when you create a recurring series.Track or cancel your request
Open your request from the Requests tab to see its status, route, assignment, and Activity log. While the request is still Pending, you can cancel it. If it’s rejected, the reason appears on the request.Rate your trip
When the trip is marked Completed, you get an email with a link to rate it.1
Open the link
Click the rating link in the email. You’re asked to sign in before submitting.
2
Rate the trip
Choose one to five stars for the driver and vehicle, and add optional Comments.
3
Submit
Click Submit rating. You can come back later and click Update rating to change it.