Required role: Owner or Admin. Only owners can deactivate, reactivate or remove an owner.
Deactivate a member
1
Go to Team Members
Open Settings to go to the Admin console, then click Team Members under Organization.
2
Find the member
Search for or scroll to the member you want to deactivate.
3
Open the member's menu
Click the actions menu on the member’s row. Clicking the row itself opens their page instead.
4
Deactivate
Click Deactivate Member, then click Deactivate to confirm.
Staff who are parents
If the person still has children at the school, the confirmation says so and offers Make them a Parent. They lose their staff apps but keep the parent view for their children. Click Deactivate instead to remove their access completely. When you change an employee to a leaving status in HRIS with Change employment status and tick Also deactivate their login, the same choice appears as Keep them as a Parent, which is on by default.Reactivate or remove permanently
Deactivated members appear on the Deactivated tab, with their previous role and who deactivated them. From the actions on their row:- Reactivate gives them their access back.
- Remove Permanently deletes the member. This can’t be undone.
To stop a pending invitation, use Cancel Invitation on the invitation instead. See Invite a member.
Next steps
Invite a member
Add a replacement or new team member.