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Families groups students who share a guardian into one card. Use it to see siblings and everyone responsible for them in one place.

How families are built

You don’t create families directly. Relyant builds them from guardian links on student profiles:
  • Students who share at least one guardian go in the same family. This includes sharing through a chain of guardians, for example two half-siblings linked through a common parent.
  • A guardian counts as shared when it’s the same member account, or a contact with the same email or phone number on each student. Names alone never match, because spellings vary.
  • A student with no guardians appears in a family of their own.
When you import students with their guardians, a parent listed on several rows with the same email or phone becomes one family. See Import students.
  • Families are sorted by the primary guardian’s last name. If a family has no guardians, the first student’s last name is used.
To change a family, add or remove guardians on a student’s profile. See Guardians.

View families

In the left rail, click People, then Families. Search by guardian name, guardian email, or student name. Each card has two sections:
  • Guardians — each guardian’s name and relationship, such as Mother, Father, Grandparent, or Foster carer, with the primary guardian listed first. A guardian shared by several siblings is listed once. A Background note appears if one has been added. Click a guardian with a linked account to open their guardian record.
  • Students — each child’s name, status, grade, and class.
Use the Per page selector at the bottom of the grid to show more cards at once.

Add family background

Family background is a note about a family’s situation, such as a recent move or a preferred communication style. It’s visible to staff across all of the guardian’s students.
1

Open a student

Open the profile of any student in the family.
2

Edit the background

In the Guardians card on the Overview tab, click the background icon next to a guardian to add or edit their Family Background.
3

Save

Save the note. It now appears on the family card.
You can also edit family background from the guardian’s record.

Next steps

Students

Link guardians from a student’s profile.

Guardians

Review guardians with linked accounts.