Skip to main content
Required role: Owner or Admin
Work order settings let you customize how work orders are categorized, prioritized, and managed in your organization.

What you can configure

Configure work order categories

1

Go to Settings

In the left sidebar, click Settings, then Work Order Settings.
2

Manage categories

Click the Categories tab. You’ll see a list of existing categories. Click Add Category to create a new one, or click an existing category to edit or delete it.
3

Save

Click Save after making changes. New categories will appear in the work order creation form.

Configure default assignee

1

Go to Work Order Settings

In Settings → Work Order Settings, click the Defaults tab.
2

Set the default assignee

Select the member or team that new work orders should be assigned to by default. This can be overridden on individual work orders.
3

Save

Click Save Changes.

Next steps

Create a Work Order

Create a work order using your configured categories and settings.