> ## Documentation Index
> Fetch the complete documentation index at: https://docs.relyant.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Settings

> Configure your online shop, fulfillment, payment methods, checkout questions, receipts, and Point of Sale stock behavior

Sell **Settings** brings every Sell configuration into one place. Changes on every page save automatically.

> [!NOTE]
>
> **Required permission:** the **Online Shop** pages need the **Online Store** feature and access to shop settings. The **Checkout** and **Point of Sale** pages need access to Point of Sale settings. You only see the pages your role can open.

To open Settings, click **Settings** in the sidebar under **Sell**. On a computer, the settings menu takes the place of the Sell menu in the sidebar. Click **Back to Sell** at the top of the sidebar to return. On a phone or narrow window, tap the menu button at the top of the page to pick a settings page.

The settings menu has three groups:

* **Online Shop** — **Storefront**, **Fulfillment**, and **Notifications**
* **Checkout** — **Payments**, **Checkout Questions**, and **Receipts**
* **Point of Sale** — **Inventory Deduction**

## Online shop

Your storefront link, the location it sells from, branding, WhatsApp button, and FAQ. See [Set up your shop](https://docs.relyant.app/sell/online-shop/set-up-your-shop.md).

## Fulfillment

Pickup options and timeslots customers choose at online checkout. See [Checkout and fulfilment](https://docs.relyant.app/sell/online-shop/checkout-and-fulfilment.md#set-up-fulfillment-options).

## Payments

### Manual payment methods

These are payments you confirm yourself, such as cash, bank transfer, and QR. Each method has a **POS** toggle and an **Online Store** toggle, so you choose where it's offered.

**Cash** and **Bank Transfer** are system methods. You can turn them off but can't remove them.

**1. Add a method**

Click **Add** and choose a type: **Standard**, **QR Payment**, or **Bank Transfer**.

**2. Name it**

Enter the **Name** customers and staff see, for example `PayNow` or `Card`.

**3. Add online store details**

Under **Online Store settings**, add what customers need to pay:

* **Bank Transfer** — **Bank**, **Account number**, and **Recipient**
* **QR Payment** — upload your **Payment QR** image (PNG, JPG, or WebP up to 5MB)
* **Standard** — instructions only

**4. Require proof (optional)**

Turn on **Require payment proof upload** if online customers must upload a payment screenshot before placing an order.

### Payment providers

Connect a payment gateway to take card and e-wallet payments that confirm automatically. HitPay is the available provider.

1. Next to the provider, click **Connect** and enter your **API key** and **Salt**. Use test keys in sandbox mode and live keys in production.
2. Copy the **Webhook URL** into your provider dashboard so payment confirmations reach Relyant.
3. Turn on **Accept payments**, then choose where to offer it: **Online store**, **Web POS** (shown as a QR code at the register), or both.
4. Click **Test connection** to check the setup.

The provider shows **ACTIVE** when connected and accepting payments, **INCOMPLETE** when connected but turned off, **INACTIVE** when not connected, and **TEST** in sandbox mode.

## Checkout questions

Collect extra details with each order, such as a student's name or class. Click **Add Field** and set the **Label**, **Type**, optional **Placeholder**, and whether it's **Required**. Types are **Text**, **Number**, **Dropdown**, **Multi-Select**, **Date**, **Long Text**, and **Checkbox**.

Under **Channels**, choose **POS** to ask staff at the register, **Online Store** to ask customers at checkout, or both. Answers appear under **Additional Information** on the order.

## Receipts

Choose whether receipts collect a signature when goods are handed over:

* **No signature** — receipts don't ask for a signature.
* **Printed signature line** — prints a blank "Received By" line on receipts for orders not yet collected.
* **Digital signature** — captures the recipient's on-screen signature when you mark an order fulfilled. It's saved and shown on the receipt.

## Point of Sale

**Inventory Deduction** sets how register checkout affects stock:

* **Deduct immediately** — stock is deducted at checkout and the order is completed and fulfilled right away.
* **Reserve first** — stock is reserved at checkout and the order starts pending and unfulfilled. Stock is deducted when you mark the order fulfilled, or released if you cancel it.

> [card] [Web POS](https://docs.relyant.app/sell/web-pos.md)
>
> See these settings in action at the register.

> [card] [Payments](https://docs.relyant.app/sell/payments.md)
>
> Review recorded payments.


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