> ## Documentation Index
> Fetch the complete documentation index at: https://docs.relyant.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Payments

> Review every payment recorded against Sell orders, with references and payment proofs

**Payments** lists each payment recorded against an order, across the register and the online shop. One order can have more than one payment, for example when a customer pays the balance on an exchange.

> [!NOTE]
>
> **Required permission:** read access to orders. Editing a reference needs update access to orders. Attaching or removing a payment proof needs the **manage payment proof** permission.

## How payments are recorded

* **Register sales** — a payment is recorded when you complete checkout in [Web POS](https://docs.relyant.app/sell/web-pos.md).
* **Online Shop orders paid manually** (bank transfer, QR, or another manual method) — a payment is recorded when staff click **Mark as Paid** on the order.
* **Payment gateway** (such as HitPay) — the provider confirms the payment to Relyant automatically and the payment is recorded without anyone clicking anything.
* **Exchanges** — when a replacement costs more, the balance the customer pays is recorded as its own payment.

## Find a payment

**1. Open Payments**

In the sidebar, under **Sell**, click **Payments**.

**2. Search and filter**

Use **Search payments...** or filter by **Status**, **Method**, **Channel** (**Point of Sale** or **Online Shop**), and **Created Date**.

**3. Open the payment**

Click a row to see the payment details. Click **Open full page** for a standalone view, or use the arrows to move to the previous or next payment.

## Payment statuses

| Status | Meaning |
| - | - |
| **Paid** | The money was received |
| **Void** | The payment was voided, for example by a refund |
| **Not paid** | The payment wasn't collected |

## Payment details

Each payment shows the **Amount**, **Method**, **Reference**, **Date**, **Recorded by**, and **Payment ID**, along with the linked **Order** and its **Order total**.

* **Reference** — click **Add reference** to record a card terminal reference, transfer ID, or similar.
* **Payment proof** — attach an image of the transfer receipt, view it, **Download** it, or **Remove** it. Proofs customers upload at online checkout appear on the order.

## Export payments

Click **Export Payments** to download a CSV. Confirm the date range first — leave a field blank for no limit. Your other active filters also apply to the export.

> [!TIP]
>
> Click the order number on a payment row to open the order in a new tab.

## Related

> [card] [Orders](https://docs.relyant.app/sell/orders.md)
>
> Mark orders as paid and process refunds.

> [card] [Settings](https://docs.relyant.app/sell/settings.md#payments)
>
> Set up payment methods and payment providers.


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