> ## Documentation Index
> Fetch the complete documentation index at: https://docs.relyant.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up your shop

> Publish a public storefront at relyant.shop where parents and students can browse and order

Your online shop is a public storefront at `relyant.shop/your-shop-link`. Shoppers don't need a Relyant account. They browse your for-sale items, add them to a cart, and check out with an email address. Every order lands in [Orders](https://docs.relyant.app/sell/orders.md) with the **Online Shop** channel.

> [!NOTE]
>
> **Requirements:** the **Online Store** feature must be turned on, and your role needs read and update access to shop settings.

## Before you start

* Make the items you want to sell **Available for sale** in [Inventory](https://docs.relyant.app/sell/inventory.md).
* Assign those items to the storage location the shop will sell from.
* Set up at least one payment method for the online store in [Settings → Payments](https://docs.relyant.app/sell/settings.md#payments). If none are on, shoppers can still place orders and you collect payment yourself.

## Publish your shop

**1. Open the Online Shop settings**

In the sidebar, under **Sell**, click **Settings**, then the **Online Shop** tab.

**2. Choose a shop link**

Under **General**, enter a unique **Shop Link**, for example `my-shop`. Your store will live at `relyant.shop/my-shop`.

**3. Choose where stock comes from**

In **Deduct Inventory From**, select an inventory location. Only items assigned to this location appear in the shop, and orders reserve and deduct stock from it.

**4. Style your storefront**

Under **Theme & Appearance**, set:

* **Banner** — upload a hero image
* **Shop Name** — leave blank to use your organization's name
* **Welcome Information** — a short description under your shop name
* **Shop CTA** — the label on the main order button (default **Order now**)
* **Button Color** — the color of buttons in your shop (default green)

**5. Add pickup options**

On the **Fulfillment** tab, add at least one way for customers to receive their order. See [Checkout and fulfilment](https://docs.relyant.app/sell/online-shop/checkout-and-fulfilment.md#set-up-fulfillment-options).

**6. Go live**

Turn on **Make shop live**. You need both a shop link and an inventory location first.

Changes save automatically. If a change can't be saved, for example because the shop link is taken, Relyant tells you before you leave the tab.

## Share your shop

Once the shop is live, the **Your store** card at the top of the Sell sidebar shows your link. Click **Copy** to copy it, **Open** to visit the shop, or **View QR** to get a QR code you can print on posters and newsletters. The Sell **Home** page also has an **Open store** button.

## Optional extras

* **WhatsApp** — turn on **Show floating WhatsApp button** and enter a **WhatsApp Number** (with country code, digits only). Add a **Pre-filled Message** to start the chat.
* **FAQ** — turn on **Show FAQ on shop** and click **Add Question**. Answers support Markdown. Drag questions to reorder them. Use the language switch to add translations so shoppers see the FAQ in their language.

> [!TIP]
>
> To take the shop offline, turn off **Make shop live**. Visitors see a message that the shop isn't available, and existing orders stay in Orders.

## Related

> [card] [Checkout and fulfilment](https://docs.relyant.app/sell/online-shop/checkout-and-fulfilment.md)
>
> What customers see at checkout.

> [card] [Settings](https://docs.relyant.app/sell/settings.md)
>
> Payment methods and checkout questions.


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