> ## Documentation Index
> Fetch the complete documentation index at: https://docs.relyant.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Update Work Order Status

> Move a work order through its lifecycle from open to completion

<Note>
  **Required role:** **Technicians** can update the status of work orders assigned to them. **Admins** and **Managers** can update any work order.
</Note>

## Steps

<Steps>
  <Step title="Open the work order">
    In **Maintenance → Work Orders**, click the work order you want to update.
  </Step>

  <Step title="Change the status">
    Click the **Status** dropdown and select the new status:

    | Status          | When to use                                    |
    | --------------- | ---------------------------------------------- |
    | **Open**        | Created, not yet started                       |
    | **In Progress** | Work has begun                                 |
    | **On Hold**     | Paused — waiting on parts, access, or approval |
    | **Completed**   | Work is finished                               |
    | **Cancelled**   | Work order is no longer needed                 |
  </Step>

  <Step title="Add a note (optional)">
    Add a note explaining the status change — for example, "Waiting on replacement part" or "Completed. Replaced door handle."
  </Step>

  <Step title="Save">
    Click **Save**. The status update and note will be logged in the work order's activity history.
  </Step>
</Steps>

## Completing a work order

When marking a work order as **Completed**, you'll be prompted to enter a completion summary. See [Complete a Work Order](/maintenance/work-orders/complete-a-work-order) for a full walkthrough.

## Next steps

<Card title="Complete a Work Order" icon="circle-check" href="/maintenance/work-orders/complete-a-work-order">
  Record the outcome when a work order is finished.
</Card>