> ## Documentation Index
> Fetch the complete documentation index at: https://docs.relyant.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Export tickets

> Download Help Desk tickets as an Excel or CSV file, filtered by date, status, assignee, team and form

You can download the Help Desk tickets you can see as a spreadsheet. The export only includes tickets you can already see in your lists.

## Where to find it

Click **Export** above the ticket list on either of these pages:

* **My tickets**: the tickets you created, or, if you're on a team, tickets assigned to you or your teams.
* **Tickets** in a team: that team's tickets only.

## Export tickets

**1. Open the dialog**

Click **Export**. The **Export tickets** dialog opens.

**2. Pick a format**

Under **Format**, pick **Excel (.xlsx)** or **CSV (.csv)**.

**3. Pick which tickets**

From **My tickets**, use **Tickets** to pick **Tickets I created**. If you're on a team, you can also pick **Tickets assigned to me** or **Team tickets (all my teams)**. A team's **Tickets** page always exports that team.

**4. Narrow the list (optional)**

Use **Created** to pick **Any time**, **Today**, **Last 7 days**, **Last 30 days**, **This month**, **Last month**, or **Custom range** with **From** and **To** dates. Then filter by **Status** and **Form**. **Assignee** and **Team** appear when they apply to the tickets you picked.

**5. Download**

Click **Export**. The file downloads, and a message says how many tickets it holds.

## What the file contains

Each row is one ticket, with these columns:

| Column | Shows |
| - | - |
| **Ticket** | The ticket number |
| **Subject** | The ticket's subject |
| **Form** | The form it was submitted with |
| **Team** | The team handling it |
| **Status** | Its current status |
| **Priority** | Its priority |
| **Requester** | Who submitted it |
| **Assignees** | Who it's assigned to |
| **Created** | When it was created |
| **Last activity** | When it last changed |

> [!NOTE]
>
> One export holds up to 5,000 tickets. If you hit that limit, the message says so. Narrow the date range and export again to get the rest.

## Next steps

> [card] [Help Desk overview](https://docs.relyant.app/help-desk/overview.md)
>
> See how Help Desk requests flow through your teams.

> [card] [Submit a help desk request](https://docs.relyant.app/help-desk/submit-a-request.md)
>
> Submit a new help desk request.


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