> ## Documentation Index > Fetch the complete documentation index at: https://docs.relyant.app/llms.txt > Use this file to discover all available pages before exploring further. # Key Concepts > Core terminology and concepts used throughout Relyant Understanding these concepts will help you navigate Relyant and set up your organization effectively. ## Organization Your **organization** is the top-level container for all your data in Relyant. Everything — assets, locations, members, work orders — belongs to a single organization. When you sign up, you create or join an organization. ## Roles Relyant uses role-based access control. Each member is assigned one of the following roles: | Role | Description | | -------------- | ------------------------------------------------------------ | | **Owner** | Full access to all settings, billing, and member management | | **Admin** | Full access to all modules; can manage members and settings | | **Manager** | Can create and manage work orders, bookings, and procurement | | **Technician** | Can view and update assigned work orders | | **Requester** | Can submit work requests and service requests | ## Assets An **asset** is any physical item your organization wants to track — a piece of equipment, a device, a vehicle, a room fixture, etc. Assets can be organized into categories, assigned to locations, and linked to maintenance records. ## Locations **Locations** represent the physical spaces in your organization. They follow a hierarchy: **Building → Floor → Room**. Assets and bookings are linked to locations. ## Work Orders A **work order** is a formal task assigned to a technician or team to complete a specific maintenance or repair job. Work orders have statuses, priorities, due dates, and can include files and notes. ## Work Requests A **work request** is an informal maintenance request submitted by any user. Admins or managers review work requests and can convert them into formal work orders. ## Preventive Maintenance **Preventive maintenance (PM)** schedules are recurring maintenance tasks tied to assets or locations. Relyant automatically generates work orders based on your defined schedule and recurrence rules. ## Bookings A **booking** reserves a location or asset for a specific time period. Bookings can have types, approval workflows, and setup/teardown tasks. ## Next steps Get your organization set up in Relyant. Add members and assign roles.