> ## Documentation Index
> Fetch the complete documentation index at: https://docs.relyant.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Submit a transport request

> Request a school vehicle for a trip and rate it afterwards

Submit a transport request when you need a vehicle for a field trip, sports fixture, or other journey.

## Steps

**1. Open Transport**

On the home screen, click the **Transport Requests** tile. The **Requests** tab opens.

**2. Start a new request**

Click **New Transport Request**. You can also click it from the **Schedule** tab.

**3. Describe the trip**

Fill in:

* **Purpose** — what the trip is for, such as "Field trip to science museum"
* **Departing From** — the starting point, which may be prefilled with your school's default location
* **Destination** — where you're going

**4. Set the times**

Enter the **Departure Date & Time**. Then:

* For a one-way trip, enter the **Estimated End Time**.
* For a return journey, turn on **Round Trip** and enter the **Return Departure Time**.

End and return times must be after the departure time.

**5. Add optional details**

Enter the **Passenger Count** and any **Notes** for the driver. Complete any custom fields your organization has added under **Additional Information**.

**6. Submit**

Submit the request. If approval is required, it stays **Pending** until an approver assigns a vehicle.

> [!NOTE]
>
> Your organization may set a **Minimum Notice** period, so submit requests well ahead of the departure time.

## Options for approvers and admins

If you can approve transport requests, the form also shows an **Assignment** section where you pick a **Vehicle** and **Driver** up front. Users with the right permission also see a **Recurrence** section for repeating trips. Assignment is hidden when you create a recurring series.

## Track or cancel your request

Open your request from the **Requests** tab to see its status, route, assignment, and **Activity** log. While the request is still **Pending**, you can cancel it. If it's rejected, the reason appears on the request.

## Rate your trip

When the trip is marked **Completed**, you get an email with a link to rate it.

**1. Open the link**

Click the rating link in the email. You're asked to sign in before submitting.

**2. Rate the trip**

Choose one to five stars for the driver and vehicle, and add optional **Comments**.

**3. Submit**

Click **Submit rating**. You can come back later and click **Update rating** to change it.

You can also rate from the request itself by clicking **Rate Driver**. Only the person who requested the trip can rate it.


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