> ## Documentation Index
> Fetch the complete documentation index at: https://docs.relyant.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Review and Convert to Work Order

> Assess incoming work requests and convert valid ones into formal work orders

> [!NOTE]
>
> **Required role:** **Admin** or **Manager**

## Review a work request

**1. Go to Requests**

In the left sidebar, click **Maintenance**, then **Requests**.

**2. Open a request**

Click on a request with **Pending** status to open it.

**3. Review the details**

Read the description, check the location and asset details, and review any attached photos. Assess whether a work order is needed.

## Approve and create a work order

**1. Click Approve & Create Work Order**

On the work request detail page, click **Approve & Create Work Order**.

**2. Review and edit the work order details**

The work order form will be pre-filled with the request's information. Update any fields as needed:

* Title and description
* Category and priority
* Due date
* Assigned technician

**3. Approve**

Click **Approve Request**. The work request status changes to **Approved**, a linked work order is created, and the requester is notified.

## Decline a request

**1. Click Decline**

On the work request detail page, click **Decline**.

**2. Enter a reason**

Provide a brief explanation of why the request is being declined (e.g., "Duplicate of existing work order", "Not within scope").

**3. Confirm**

Click **Decline Request**. The status changes to **Declined** and the requester is notified with your reason.

## Next steps

> [card] [Create a Work Order](https://docs.relyant.app/facilities/maintenance/work-orders/create-a-work-order.md)
>
> Create work orders directly without a work request.


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