> ## Documentation Index
> Fetch the complete documentation index at: https://docs.relyant.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Settings

> Set event defaults, your public page, payments, custom fields, seat charts, check-in, and notifications

> [!NOTE]
>
> **Required permission:** access to Events settings. Owners, admins, and the **Events manager** role have it.

To open settings, click **Settings** in the Events sidebar. The settings menu lists each page below. Click **Back to Events** to return.

## General

Defaults for new events and checkout:

* **Default time zone** — the time zone new events start with
* **Default max tickets per order** — leave as **No limit**, or set a cap
* **Checkout hold** — how long tickets stay reserved while a buyer pays
* **Refund policy** — shown to buyers at checkout

## Public page

Your school's public events page, where every published event goes on sale.

* **Page is live** — when off, the address shows nothing and no one can buy from it. Events can't be published until it's on.
* **Page address** — the link for your page, using 2–40 letters, numbers, or dashes
* **Page title** and **About**, a short welcome shown above your events
* **Contact email** and **Contact WhatsApp**, shown as the organiser contact on every event
* **Show past events** — lists finished events under the upcoming ones

Click **Copy link** to share the page, or **Preview** to open it.

## Payments

Events uses the same payment setup as [Sell](https://docs.relyant.app/sell/settings.md#payments). Turn on each method you want to offer for tickets:

* **Payment provider** — connect your provider, then turn on **Use HitPay for event tickets**. Copy the **Webhook URL** into your provider dashboard so payments confirm instantly. Online payments confirm and issue tickets automatically.
* **Manual payments** — turn on the switch for each method you want buyers to use, such as a bank transfer or QR method. Set **Hold tickets for** to choose how long a manual order keeps its places while you wait for payment. Click **Edit methods in Sell** to change bank details, QR images, or proof requirements.

Paid tickets need at least one method switched on for Events before you can publish.

## Custom fields

Your library of registration questions, such as student name and class, dietary needs, or photo consent. Click **New field** and set the **Question**, **Type**, whether it's **Asked** **Once per order** or **Once per attendee**, and optional **Help text**. You can also choose **Required by default**, **Show to check-in staff**, and **Include in exports**. Add questions to an event from its editor. Archive a question to stop offering it.

## Seat charts

Your reusable room layouts for reserved seating. See [Reserved seating](https://docs.relyant.app/events/reserved-seating.md).

## Check-in

How the door station behaves:

* **Default scan mode** — **Express — check in on scan**, or **Standard — show details, then confirm**. Each station can change it for itself under **Scan options**.
* **Allow re-entry** — let a guest's ticket be scanned again when they come back in
* **Sound on scan** — a short tone for success and a different one for problems

## Notifications

* **Sender name** — the name ticket emails come from
* **Reminder the day before** — emails ticket holders the day before the event


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