> ## Documentation Index
> Fetch the complete documentation index at: https://docs.relyant.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Behaviour

> Log behaviour incidents with severity and labels, discuss them with colleagues, and track them until they're resolved

**Behaviour** is where staff log behaviour incidents and track them to resolution. Each incident can involve several students and have several assignees.

> [!NOTE]
>
> **Behaviour** is a feature your organization must turn on. What you can do comes from the **Behaviour** permission of your Education role. By default, Staff, Teachers, and Support coordinators can view, log, and edit incidents, and Admissions can only view them. Teachers only see incidents for students in their assigned classes. To edit an incident you also need to be the person who logged it, an assignee, or school leadership (owners, admins, and members with the **Academic admin** Education role). Only the person who logged it and school leadership can delete it.

## Log an incident

**1. Open the editor**

In the left rail, click **Wellbeing**, then **Behaviour**, and click **Log incident**. You can also click **Log incident** on the **Behaviour** tab of a student's profile. The editor opens as a full page.

**2. Describe what happened**

Fill in **Describe what happened** (required). Optionally add **Next steps**, and add **Follow-up tasks** with an assignee for each.

**3. Add students**

In the side panel, click **Add students** and pick one or more students. The first student you add shows on lists.

**4. Set the details**

Set **When** it happened and **Where did this happen?**. Pick a location or type your own. Under **Category**, each of your school's behaviour label groups has its own row. Click **+** on a row to pick its label. Then set the **Severity** (**Low**, **Moderate**, **High**, or **Critical**), add **Assignees**, and add any **Attachments**.

**5. Choose who can see it**

Under **Who can see this**, choose **Only me** (you and school admins), **Shared** (you, the people you add, and school admins), or **All staff**. For **Shared**, add people under **Also share with**.

**6. Save**

Click **Log incident**.

A new incident starts as **Open**. Assignees can always see the incident and get a notification when you add them. Only the person who logged a private incident can add assignees to it.

The student picker lists students enrolled in the academic year selected in the sidebar. Your unsaved incident is kept as a draft until you save or discard it. Your school sets the default visibility and severity alerts in [Wellbeing settings](https://docs.relyant.app/edu/resources/wellbeing-settings.md).

## Find incidents

The **Behaviour** page lists incidents in a table with **Incident**, **Students**, **Category**, **Severity**, **Status**, **Location**, **Reported by**, and **Date** columns.

* Search by student or incident.
* Click **Filter** to filter by **Status**, **Severity**, **Student**, or any label group.
* Click **Open** or **Resolved** in the status row to filter by status.

Click a row to open the incident in a side panel, or open it as a full page. When an incident involves several students, the **Students** column shows the first one and how many more there are.

At the top of an incident, you see **When**, **Location**, **Students**, and **Severity**. The **Properties** card shows the **Assignees**, which you can change right there, plus **Labels** and **Visibility**. Incidents with more than one student also have a **Students** card.

Each student's profile has a **Behaviour** tab listing only their incidents. Turn on **Open only** to hide resolved ones.

Each incident keeps the class each student was in when it happened. A class's **Behaviour** tab lists incidents from the time the student was in that class, even after they move up. If you correct an incident's date, its class updates to match. To bring in past incidents from a spreadsheet, see [Import and export](https://docs.relyant.app/edu/resources/import-and-export.md).

## Resolve an incident

**1. Start resolving**

Open the incident and click **Resolve**, or click **Add resolution** in the **Resolution** card.

**2. Add resolution notes**

Write the follow-up actions taken or planned. Resolution notes are required.

**3. Resolve**

Click **Save & resolve**. To save without resolving, click **Save notes**.

Click **Reopen** to set a resolved incident back to **Open**. Click **Edit** to change the incident in the editor, or **Delete** to remove it.

Below the incident, a short log records edits, resolutions, visibility changes, students added or removed, and attachments.

### Comments

Use the **Comments** thread to discuss an incident with colleagues. Type **@** to mention someone. You can only mention staff who can already see the incident, and they get a notification.

## Raise a case

If your organization uses [Cases](https://docs.relyant.app/edu/resources/cases.md), click **Raise a case** to open a case for the student, or **Add to existing case…** in the **Case** card to link the incident to an open case.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.